Legal
Last Updated: July 4, 2026
These Terms govern your use of the Stratum Scale website, public forms, demos, and related business communications. A signed proposal, statement of work, or service agreement controls any paid client work.
By using stratumscale.com, submitting a form, requesting a demo, or communicating with us through the website, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the site.
These Terms apply only to the public website, public demos, and pre-contract communications unless a separate signed agreement expressly incorporates them.
The site is intended for business and professional use. You represent that you are at least 18 years old and have authority to submit information, request follow-up, and discuss workflows for yourself or the organization you identify.
Do not submit information for another business, employee, customer, or prospect unless you have the legal right and business authority to do so.
Website content, examples, demos, checklists, workflow descriptions, and estimates are provided for general business-information purposes. They are not legal, tax, accounting, employment, security, medical, emergency, or financial advice.
We do not promise guaranteed revenue, booked jobs, lead volume, response rates, savings, rankings, compliance outcomes, or uninterrupted service. Results depend on your market, operations, data quality, staffing, response discipline, vendors, and other factors outside our control.
Demos may use fictional brands, synthetic data, prototype workflows, recorded walkthroughs, AI-generated drafts, or simulated phone and receptionist interactions. Demo materials are examples only and are not evidence of real client results unless clearly labeled as verified.
You agree to provide truthful, current, and complete information. Public website forms are for business-contact and workflow context only. Do not send passwords, credentials, Social Security numbers, government IDs, banking details, payment-card data, health information, private customer records, confidential trade secrets, or other sensitive regulated data through public forms.
Submitting a form does not create a client relationship, fiduciary relationship, partnership, employment relationship, agency relationship, or obligation to provide services. We may decline, ignore, delete, or block submissions at our discretion.
By submitting a request, you authorize Stratum Scale to contact you about the inquiry by email, phone, text, meeting link, or similar business channel. You can opt out of non-essential marketing communications, but we may still send transactional, security, legal, or service-related messages where appropriate.
No paid subscription, automatic renewal, or continuous service is purchased through this public website as of the Last Updated date. Any paid scope, deliverables, pricing, renewal, cancellation, support, data-processing, or implementation terms must be set out in a separate written agreement.
If a future agreement includes an automatic renewal, continuous service, free trial, recurring charge, or subscription arrangement, the written agreement or checkout process must disclose the renewal, cancellation, charge, and notice terms required by applicable law, including Minnesota automatic-renewal requirements when they apply.
You may not use the site, forms, demos, or communications channels to:
The website, name, logo, branding, copy, structure, demos, designs, and original materials are owned by Stratum Scale or its licensors and are protected by law. You may view the site for ordinary business evaluation, but you may not copy, resell, frame, scrape, modify, or create derivative works from our materials without written permission.
You retain rights in information you submit, but you grant us a non-exclusive, worldwide, royalty-free license to use, process, reproduce, transmit, display, and create internal derivatives from that information as reasonably necessary to respond to your request, operate the website, provide demos, protect systems, and administer business records.
The website and related workflows may rely on third-party hosting, email, database, CRM, communications, analytics, security, automation, AI, and payment or invoicing providers. We are not responsible for third-party services we do not control, and their terms and privacy practices may apply to your use of them.
The Privacy Policy explains how we collect, use, share, and respond to requests about personal information. By using the site or submitting information, you acknowledge the Privacy Policy.
To the maximum extent permitted by law, the site, forms, demos, examples, and pre-contract communications are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and uninterrupted operation.
We do not warrant that the site will be error-free, secure, timely, compatible with your systems, or free from harmful components.
To the maximum extent permitted by law, Stratum Scale and its owners, employees, contractors, suppliers, and agents will not be liable for indirect, incidental, special, consequential, exemplary, enhanced, or punitive damages, including lost profits, lost revenue, lost opportunities, lost goodwill, lost data, business interruption, substitute services, or security-related losses arising from or related to the site, demos, forms, or these Terms.
To the maximum extent permitted by law, total aggregate liability for claims arising from or related to the public website, public demos, public forms, or these Terms will not exceed the greater of USD $100 or the amount you paid directly to Stratum Scale for the specific public-site-related service giving rise to the claim in the three months before the event. If a separate signed agreement sets a different liability cap for paid services, that agreement controls for that paid scope.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
You agree to defend, indemnify, and hold harmless Stratum Scale and its owners, employees, contractors, suppliers, and agents from and against claims, damages, losses, liabilities, judgments, penalties, settlements, costs, and expenses, including reasonable attorneys' fees, arising from your submissions, your misuse of the site, your violation of these Terms, your violation of law, or your infringement or misuse of third-party rights.
We may suspend, block, remove, or refuse access to the site, forms, demos, communications, or requests when we believe it is necessary to protect security, prevent abuse, comply with law, preserve evidence, enforce these Terms, or manage business operations. We may change or discontinue any public website feature at any time.
These Terms are governed by Minnesota law, excluding conflict-of-law rules. Unless non-waivable law requires otherwise, disputes arising from or related to these Terms, the site, forms, or public demos will be brought exclusively in the state or federal courts located in Minnesota, and each party consents to personal jurisdiction and venue there.
We may update these Terms from time to time. Changes become effective when posted with a revised Last Updated date unless a later effective date is stated. Your continued use of the site after changes are posted means you accept the updated Terms.
If any part of these Terms is held invalid or unenforceable, the remaining parts remain in effect. Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitations of liability, indemnification, governing law, and dispute provisions.
Contact: contact@stratumscale.com
Stratum Scale, Woodbury, Minnesota, United States