AI receptionist + lead follow-up
Answer every call. Book the job. Even mid-job.
An AI receptionist picks up when your team cannot, answers common questions, books an open time, and sends your team a clear summary of every call.
Sound familiar?
If any of these are true, new customers are reaching your phone and not your calendar.
- Calls go to voicemail while crews are on jobs.
- After-hours callers try the next company on the list.
- The office is busy, so callbacks wait until the end of the day.
- Nobody is sure who was supposed to call that lead back.
What it handles.
Calls answered
A clear, on-brand response during busy hours, after hours, or when nobody can pick up.
Appointments booked
Interested callers can choose an available time without waiting for a callback.
Follow-up organized
Call summaries and reminders tell your team who to contact and what to do next.
Your rules, your voice
Greeting, questions, booking rules, and hand-offs are set up for your business, not a generic script.
Hear what happens after the phone rings.
The AI answers common questions, collects the right details, books an available time, and sends your team a clear call summary with the next step.
- 1
Incoming call
A customer calls your business
- 2
AI receptionist
Answers, listens, and collects details
- 3
Appointment booked
An available time is confirmed
- 4
Your team takes over
Your team gets the call summary and next step
Your team steps in when judgment matters. The system handles the first response.
Read the response guideAI receptionist questions, answered.
Something else on your mind? Ask it in the form below. A person reads every request.
What is an AI receptionist?
An AI receptionist is a voice assistant that answers your business phone, responds to common questions, collects the caller details you need, and books an available time. Your team gets a summary of each call and the next step.
Does it replace our office staff?
No. It gives callers a helpful first response when your team is busy, after hours, or when nobody can pick up. Quotes, judgment calls, and anything that needs a person stay with your team.
Will callers know they are talking to AI?
We recommend and set up by default a notice at the start of each call that the caller is speaking with an AI assistant and whether the call is recorded. You choose your settings, and you are responsible for the notices required where your callers are.
How fast should a contractor respond to a new lead?
Acknowledge every inquiry right away, then have a person reply as soon as your hours allow. A one-business-hour internal target is practical for most contractors. The contractor lead response guide covers calls, forms, and after-hours requests.
Who is it for?
Contractors and other service businesses in the Twin Cities that miss calls while crews are on jobs, the office is busy, or the business is closed.
Call recording, AI disclosure, and call scripts are configured for each client. We recommend and set up by default a notice at the start of each call that the caller is speaking with an AI assistant and whether the call is recorded. Each client chooses its settings and is responsible for the notices and consents required where its callers are located. The AI receptionist is not an emergency service, and results depend on your setup, staffing, and follow-up.
See where new leads are being missed.
A missed call, a messy handoff, a website that does not bring in work, or a tool you wish existed. Describe it in your own words.
Prefer email? contact@stratumscale.com